I contacted Pete's cycle company to return a part that was not for my bike. They allowed me to return it but at 1/2 cost. Return policy sucks, that's how they can stay in business because the business model is terrible. They are CHARGING me a 10% restocking fee along with paying for return shipping. If anyone is considering doing business with Petes Cycle Company, in Maryland, make sure the product absolutely the correct one because being wrong could cost you greatly. As for me, never again! I'll write another review tomorrow. Actually, it turns out they don't even stock the part I needed.